Refund policy

At Odhnee, we value our customers and strive to build a lasting relationship by offering a No-Questions-Asked 3-Day Return & Refund Policy for most products.

We offer a 3-day direct return policy from the date of delivery. If you are not satisfied with your purchase, you can initiate a return request within 3 days via the contact number.

Please note: Returns will not be accepted beyond the 3-day window for any reason. Refunds are applicable only for returned items.

Important Announcement:

• Buy 2, Get 1 Free Sale: Returns are not allowed. However, we offer exchanges for sale items.

How to Place a Return Request

1. Return requests must be placed within 3 days of delivery. After this period, returns will not be accepted.
2. Contact us via WhatsApp or call our care number at +91 70963 82882 (Monday-Saturday, 10:00 AM – 6:00 PM).
3. Record an unboxing video while returning the package to ensure a smooth process.

Exchange Policy

Exchanges are available only for the "Buy 2 Get 1 Free" sale items.

• If you receive a damaged or defective product, you can exchange it for the same item within 3 days of delivery.

Refund Policy

We process refunds only after the returned product reaches our warehouse and passes the quality check.

Prepaid Orders

• Refunds will be credited to your original payment method within 3-4 business days after the product passes our quality check.

Cash on Delivery (COD) Orders

• You will receive a refund link via Email, SMS, or WhatsApp from +91 70963 82882 within 4-5 business days after the quality check.
• Follow these steps to claim your refund:
  1. Click on the link received.
  2. Verify your identity using an OTP.
  3. Enter your bank account details or UPI ID.
  4. Submit the details to process the refund.
  5. Refunds will be credited within 24 hours of adding your details.